OUR PROCESS

From the moment you call to a tested, permitted water heater — here's exactly how PDX Water Heater Pros handles every job across Portland.

Step by Step

FROM YOUR CALL TO A FINISHED INSTALL

Every repair, replacement, or new install follows the same process, whether it's a same-day repair or a full tankless conversion.

1
You Call or Request a Quote

Tell us what's going on — no hot water, a leaking tank, or a new install — and where you're located in the Portland metro. We respond to quote requests within 15 minutes.

2
On-Site Diagnosis & Flat Quote

A licensed technician inspects the water heater and gives you a flat-rate price before any work begins — repair, or replacement if that's the better value.

3
Permits Pulled When Required

For installations and replacements, we pull City of Portland Bureau of Development Services (BDS) permits in-house — no extra step for you.

4
Repair or Install, Same Visit

Fully stocked trucks mean most repairs and standard tank replacements are completed same-day. Tankless and heat pump installs are scheduled around the parts you choose.

5
Test & Walkthrough

Your technician tests the unit, checks for leaks, and walks you through the work before they leave — including any Energy Trust of Oregon rebate paperwork we file on your behalf.

6
Licensed & Documented

Every job is backed by our Oregon CCB license #229847 and general liability coverage. Ask your tech to show you their credentials — they'll be happy to.

Ready to Get Started?

CALL PORTLAND'S WATER HEATER SPECIALISTS

Same-day service, flat-rate pricing, 100% permitted work. Call now or request a free quote — we'll respond within 15 minutes.