No diagnostic fee, no trip charge, and no number quoted over the phone before someone has actually looked at the unit. If you decline the work you owe nothing.
So you have a range before anyone comes out. The quote you get will be a single number, not a range.
| Unit | Brands we fit | Installed price |
|---|---|---|
| 40-gallon gas tank | Rheem, Bradford White, A.O. Smith | $1,100–$1,600 |
| 50-gallon gas tank | Rheem, Bradford White, A.O. Smith | $1,300–$1,900 |
| 50-gallon electric tank | Rheem, Bradford White, A.O. Smith | $1,100–$1,700 |
| Gas tankless | Navien NPE, Rinnai RUR, Noritz | $1,800–$3,800 |
| Heat pump (hybrid) | Rheem ProTerra, A.O. Smith | $2,000–$3,600 |
Installed prices for Portland in 2026 — unit, labour, haul-away of the old heater and the Portland BDS permit included. A heat pump installation drops to roughly $1,300–$2,800 once the Energy Trust of Oregon rebate is applied. Anything that changes the scope — a fuel conversion, new venting, a gas line upsize, a relocation — is quoted separately and in writing before we start.
The more you can say about the symptom and the age of the unit, the more useful the first conversation is. For no hot water today, calling is faster than the form.
Worth knowing before you ask for a quote.
A number over the phone is a guess, and guesses get revised upward on the day. We will give you a range — the one in the table above — and a real figure after someone has looked.
You get the written quote and we leave. No same-day discount that expires when the van pulls away, because our technicians are not on commission.
It would make our number look better than a competitor's. It would also leave you with unpermitted work to disclose when you sell.
If it is a $180 part, we will fit the $180 part and tell you roughly how long the tank has left.
No diagnostic fee, no trip charge, and nothing owed if you decide against it.